One under-valued feature of FMTC’s data feed is the support you receive from us.
Let’s jump right to it:
Email us: [email protected]
Call us: (512) 430-4970
Now, when you call, you’ll be sent to a phone system. Leave a message, and we will get back to you. If you want to talk on the phone, we’ll get on the phone! Other coupon feed services seem to have fallen off the face of the planet, but we look forward to helping you implement our feed.
Email requests go into our support system, powered by FreshDesk. As a client, you can login to your dashboard and see all previous tickets. Click on a ticket to see the conversation, and reply to the ticket right there in your dashboard. This is a new feature we’ve just added in the past few weeks, to make it easier for you to work with us.
Here’s what some of our clients say about our support:
You guys are always so prompt and helpful! Thanks for working so hard for us 🙂
You are a star, Thank you… 😉
Great support as ever!
very fast and friendly support – FMTC Support Rocks !
I’ve very satisfied with the quick turnaround on missing deals and questions. Thanks FMTC!
Nate was very helpful. Thank you.
So if you need help with our feed or using merchant sync, drop us a line and let us give you a hand!